Email automation refers to the process of using software or tools to automatically send pre-defined emails based on specific triggers or actions taken by recipients. It helps businesses streamline their email marketing efforts, save time, and deliver personalized messages to their audience.

Common use cases for email automation include welcome emails, abandoned cart reminders, order confirmations, personalized recommendations, drip campaigns, event registrations, and post-purchase follow-ups. These automation scenarios help improve customer engagement, conversion rates, and overall customer experience.

Examples of WhatsApp automation use cases include automated welcome messages, instant replies to common queries, order status updates, appointment reminders, event notifications, and customer feedback collection. WhatsApp automation helps businesses deliver timely information, improve customer service, and engage with their audience effectively.

Yes, it is crucial to comply with privacy and consent regulations such as GDPR (General Data Protection Regulation) and CAN-SPAM Act. Ensure you have proper consent from recipients before sending marketing emails or automated messages. Provide clear opt-in and opt-out mechanisms, respect data privacy, and handle customer information securely.